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2009-02-02
Comcastic!
(If you have no idea what the title means, I refer you to this page. Just pick your favorite definition from the top 3.)
My Internet service, provided by Comcast, suddenly stopped yesterday. It wasn't a temporary loss of connection, as I could connect to Comcast's servers. When I tried to sign in, I was told that my account was "recently deleted."
Then I called. After some waiting on some horrible background music, as usual, I managed to tell someone about my situation. His reply was, "There is no Internet service on your account!"
Quite frankly, I wasn't in shock. In fact, six months into using their Internet service, I was only billed for the Cable TV service and never for Internet. I bought the cable modem and installed it myself. I did call Comcast to activate my service, but found no urge to notify these evil Cable companies for their billing mistakes afterwards.
Anyway, I got my connection back, except this time I'll probably be billed. No biggie. I'm planning to move soon despite the recently reduced rent, and will sign up for discount as a "new user" at the new place...